Originally Posted by
tanakaroy
of course I called them first.
But they say solve the problem in this web site.
Isn't it connect to Cathay?
Originally Posted by
tanakaroy
I understand your comment, but why you don't check my status and re-open membership?
Did I make any mistake or criminal?
Please do it urgent.
WHAT!!?
One of CX's agents told a customer to sort out their AM account via FT!?
That's the most hilarious thing I've heard this year on this forum


Our beloved ambassador
percysmith you better get your act together and pick up after CX's mess!

sorry but the posts above were pure comedy
*******
On a more serious note, for
tanakaroy :
This is FlyerTalk, a forum composed of frequent flyers and flying enthusiasts, and is not affiliated with any airline in any way.
Granted, lots of ppl here know more about CX than most of their agents, but unfortunately we are in no power to sort out your account & you have to go through the official channel (as others have provided above).
Regardless, wish it goes well for you, and, as the airline used to announce, "
now sit back, relax, and enjoy the Cathay service"