Originally Posted by
MSPeconomist
If it's a full fare ticket, there shouldn't be a change fee, just the fare difference, right?
What are the employer's rules about whether the ticket is at the cheapest available fare? Is the employee permitted to pick carrier and route? Or does the employer have a corporate contract fare that must be used?
The American one (AA code CX operated) is full fare by the looks of it but the Alaska one (JX code JX operated) is only E.
When you click through on the AS website, it says "Any changes or cancellations must be made prior to the scheduled departure time and service charges and difference in airfare may apply once the ticket has been purchased." which is a bit vague but suggests there is a change fee so probably JX rules.
Given he is choosing between CX, BR and JX, I am going to assume not cheapest available.
Travel agent saying they can't book the Alaska one. If JX code must be on JX stock. Unsurprisingly useless.