Originally Posted by
stefan_nl
I am curious on what aspect KML would do better on shorthaul? I know its a N=1 but on my last KLM short haul flight to LHR I had troubles checking in on the app (as did others in my party), boarding was a zoo (at Schiphol), had to pay for seat selection, and i got a small bottle of water and a snack. Ok, the only thing better was that the cabin crew made sure there was space in the overhead bin at the exit rows, I have never seen that on BA. For the rest its all the same. The return on BA to AMS was pretty much the same, only a A321NEO that is a bit less noisey.
As a frequent user of AFKL, I can promise you their it system is a lot better than BA’s and the issues you had are most unusual whilst they are frequent on BA which I also frequently use.
on anything but the shortest flight (and their current pilot test on a couple of routes) you’ll get a free decent bar (including wine and beer, no spirits in kl y) a sandwich and a small waffle. Planes are also a lot cleaner.
AF is a better version of all the above (full bar in European y including spirits, choice of two sandwiches rather than the same for all etc).
paying for seat selection for non status is just the same as ba but you’ll get free assignment with status as well as free checked luggage even on hbo fares. You also get a lot more attention from crew. My last four European flights in Y on AF as plat for life (ie a less prestigious than what I am on BA) I got:
- welcome, thanks you and pre take off small bottle of water on flight 1 (domestic)
- champagne and C meal on flight 2
- hello and info on connecting gate on flight 3
- handwritten card from ifl waiting at my seat plus small bottle of water on flight 4 (domestic)
So yes, when your n increases, you’ll find there are quite a few reasons to think they may be better on European Y. By contrast, kl and af are worse than ba in European C in my opinion (but much better in long haul j - think lobster or foie gras and so on).