I booked an award ticket AAA (European city)-BBB (European city)-CCC (US city)-DDD (US city) with United. There was a schedule change and I chatted with the agent to change my ticket to AAA (European city)-BBB (European city)-DDD (US city) for free. Now that the layover in the US is gone, I shouldn't have to pay the $5.6 US 911 security fee. I asked the agent and they said I needed to submit a refund request online, but it seems like I can only complete one after the trip. Is it possible to get the $5.6 fee back now? And what's the chance of getting the refund back after the trip instead?
not worth the hassle. With an invol change you can get lower taxes back, but honestly ... for $5?