Originally Posted by
camdentown
Your are totally right ornitmic . I
Have had this a few times when there are weather delays etc. BA outstations aren't allowed to do the sensible things and its goes back to BA central who are uncontactable and often don';t do sensible things on your behalf
At which point, any attempt to query customer relations about the standardization of this nonsense is essentially met with contempt.
For me at least, this is the straw.
r