Originally Posted by
Kacee
I unknowingly purchased one of these, SFO-HKG-BKK, with HKG-BKK on CX. Used google flights. There was no warning at all anywhere prior to purchase. As others have noted, the ticket is upgradable, and confirmed into Polaris on the UA segment using miles, and also shows full baggage (3 @70 lbs). Only learned about the nonchangeable/no flight credit after 24 hours, when a warning popped up on the reservation in the app. Taking a look back at the ticket receipt, it does say:
As others have noted, these provisions are completely contradictory.
This is the only time I've ever been so completely fooled on an airline ticket purchase. The fare was a real bargain ($657) and I'd have no problem with the restrictions IF they were clearly disclosed prior to purchase.
which provisions are contradictory?