Originally Posted by
michaelonflyertalk
I did get the upgrade notification this morning, thanks a lot! No window seats for selection but i'll take it
Feels a bit weird having to call the centre to issue the ticket instead of getting it done electronically
Yes, you do have to call CS to manually issue the ticket. If someone else waitlisted for you, said person will have to call on behalf of you.
Thank you for reminding me.