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Thread: AS award on AA metal | Flight cancellation, rebooked on lower class
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Old Feb 17, 2025 | 8:29 pm
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baburai
10 Years on Site
 
Join Date: Jun 2012
Programs: Southwest, SPG, AA, IHG, Club Carlson
Posts: 36
AS award on AA metal | Flight cancellation, rebooked on lower class
I had a First Class award booked with AS miles on AA metal. The flight got cancelled due to weather (strong winds in NE). The AA agents at the starting airport put me on a flight to a different airport 2 hours away by car from my original destination, but in economy as they did not have any first class space.

While I am happy to reach my destination the same day, I feel like I paid AS miles for a First Class award, but only got economy.

Has anybody else faced this? Any way to request for a refund of the difference in points AS? Or maybe from AA?
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