Originally Posted by
Ldnn1
It is true that WhatsApp is ubiquitous in the UK. Indeed as I said previously, I genuinely don't know anyone here that doesn't use it and am not quite sure how people of working age (including some upthread apparently) get by normally without it!
Indeed. I think those who don't use WhatsApp would be the outliers here. I use it all the time. But it’s not something I would ever use for either work or for interacting with a business, and I would find it odd that a business would use WhatsApp rather than email to send an important message.