I had a connection last week in ZRH. Enroute from YUL to BER.
I found the terminal was a nightmare:
- no agents met the inbound aircraft;
- the transfer desk had no staff at 7 am CET;
- moving from Schengen to non-Schengen gates was problematic due to the absence of staff,
So much for Swiss efficiency,
My re-route took me via STR, Interesting cnx. but why did I have to go there traveling between two European cities?