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Old Feb 15, 2025 | 2:08 pm
  #69  
guv1976
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Originally Posted by ernestnywang
As I mentioned in my earlier post, Central Baggage did not even counter-offer anything. Simply, the case is closed, and all my subsequent messages were ignored.

I was also asked to contact Rynn’s Luggage, though they said, "you are out of our range of service and we are unable to assist with this request." I assume this means they do not serve Taiwan, where I live.



Appreciate it. I will consider it worse comes to worst.
If you would really prefer some (small) amount of cash to the 10,000 AAdvantage miles, you could try filing a DOT complaint online, and see how AA responds.
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