Originally Posted by red456
Bart, thanks for your informative response both to the questions raised here and mine about quality control, etc.
It seems to me that all of us should carry copies of TSA policies as well as Bart's posts on how to handle problems with us at all times. As if we need to drag anything else along, but they could come in handy someday.
Unnfortunately, we can't. Many of the screening policies and procedures are considered secret. As a result, it is hard to tell, when one is asked to something different, whether it is new policy or "policy" made up on the spot. This has been a source of never ending frustration for FFs.