Originally Posted by
ajinlondon
appreciate the trying to be helpful. But you don't need to question the validity of what I am saying, been around / smart enough to know what's on and off. Yes I do get some folks this maybe a valid query. Not applicable here.
I have said numerous times 2fa is on / was on/ still on. The only security feature that Chase has added since is the phone password, which I feel the implementation is poor. Other banks "please hold whilst I transfer to the auto system and enter your secure password" vs Chase "please tell me your password" like thats real secure...
So just to confirm (I admit I am a bit confused), what you are saying is that with 2FA enabled, your Chase account can (and was) accessed on new devices with a new password that was set by Chase customer service? That would seem to be a major bug in the 2FA implementation.
I just recently used a new iPad that, to the best of my knowledge, had never accessed my Chase account with the Chase app. And the app/site sent me a text code to my phone number.