FlyerTalk Forums - View Single Post - Concierge Service – Expectations & Experiences (The Good, The Bad, and The Ugly)
Old Feb 12, 2025 | 2:13 pm
  #290  
flyertalker00159
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Originally Posted by billdokes
I think what is offered to non-SE's is pretty clear if you take the time to look: Customers travelling in our Air Canada Signature Class cabin* enjoy the following Concierge services only on the day of departure within the airport environment:
  • Check-in assistance at our exclusive concierge offices at Montréal-Trudeau (YUL), Toronto-Pearson (YYZ) and Vancouver International (YVR) airports
  • Assistance with at-risk connections when connecting to another Air Canada Signature Class flight*
* Air Canada Signature Class customers on an Air Canada-operated flight originally booked and ticketed in the following classes are eligible for select Concierge services: J, C, D, Z and P.
I am flying HEL-FRA-YYZ in a couple of weeks. Slipped back to E50MM from SE. Paid J ticket.

One hour 15 mins connection in FRA (all AC ticket) which makes me a bit nervous. Is it likely the concierge will be monitoring if I look like missing the FRA-YYZ? Guessing there is not much else I can do in advance. Its one of the few cases where I would love to be met at the plane door.
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