Originally Posted by cfischer

UA924. IAD-LHR. The downgraded 763 based on the UA53 issue (listed above) pushed back from the gate at IAD and that was it - return
Here we are 2 hours later still at the gate - and yes, zero FA service during this delay in Polaris. Horrible service - at least my seat is comfortable, the 12 downgraded pax can’t say the same. FA are chatting and laughing in the galley - wow, just wow …