Originally Posted by
caliform
12 years of Amex Platinum and never used this once. Then, our flight was cancelled and AF/KLM refused to cover the expense of our new flight despite the support line saying they would. After a lot of futile back and forth I called the claim line and they told me ‘technical reasons for cancellations’ are not covered. Absolutely useless, heh.
If the airline cancels your flight, they are responsible for your travel. If you choose to book your own flight, no credit card insurance will cover that.