Originally Posted by brabb12

Hi everyone need help. Wife and son are flying JL16 LAX-HND currently in premium economy on a award ticket on May 30th. There final destination is, Okayama. Airport code is OKJ. I want to add a domestic connection for them to get there.
May30th Lax-hnd premium economy award
Land May 31st
June 1st HND-OKJ JL233.

I asked american twitter team to add it, but they said not possible...

I see the award space on AA's site for jal 233 hnd-okj. but AA is not able to add it.

In the past I have been always able to add a domestic connection within japan, and never had issues but it seems this time its trouble.

I know i am within the 24hour connection time, but I just don't want to pay more points for a connection, when it should be able to be added to my current itinerary.

Advice?