Originally Posted by
Steve M
The link contains contradictory information: After saying that you must call in to make a gifted award reservation, it then goes on to say "If a Member makes an Award Redemption Stay reservation first, they must contact Member Support to then add the recipient's name." That certainly implies that the process that the OP used is acceptable.
I had always taken that to apply to mutiple room reservations where you want to add a name(s) instead of replace your own name with someone else"s.