Originally Posted by
WillBarrett_68
there is definitely a lot of that but there's also a lot of people nitpicking complainers to look for any tiny transgression they can use to blame the poster for everything bad that has ever happened in the universe. If you tried to check in 1 minute early they would say you brought all misfortune on yourself.
That’s one way of looking at it.
People post here because they don’t know why they have the problem they experienced. I think most responses are genuinely trying to troubleshoot and help the posters see a different perspective they may not have considered.
The best way to approach a complaint is to understand and address the business’ perspective.
Maybe the poster would have more success if this complaint is framed something like I have now realized how to properly gift a reservation but I do see the confusion in the terms, and this wasn’t brought up before when I added their names…