FlyerTalk Forums - View Single Post - Advice on escalating customer service issue that has been languishing for 2 months
Old Feb 7, 2025 | 6:42 am
  #8  
WillBarrett_68
 
Join Date: Feb 2019
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Posts: 5,511
Originally Posted by dayone
I'm not sure an apology is necessary, except perhaps from the OP to the hotel and Marriott CS.
I think this is a little dramatic. OP wasn't trying to angleshoot, there is a big difference between acting in good faith while being unaware of arcane rules that are constantly changing and hard to keep up with versus trying to pull a fast one.
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