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Thread: Advice on escalating customer service issue that has been languishing for 2 months
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Old Feb 7, 2025 | 6:15 am
  #7  
nacho
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One thing to learn from this: always get a WRITTEN confirmation that it had been done.

You cannot trust anyone over the phone, they can promise you 1M points but if there is nothing in writing they can say it has never happened.
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