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Thread: Advice on escalating customer service issue that has been languishing for 2 months
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Old Feb 6, 2025 | 6:43 pm
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Ryansox
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Join Date: Feb 2020
Programs: Marriott Bonvoy Titanium United Silver
Posts: 180
I thought Marriott changed the gifting a points stay a few years ago. You can’t just call and add guest names and say you are gifting a points stay it has to be booked via the reservation customer service. https://help.marriott.com/s/article/Article-22282
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