FlyerTalk Forums - View Single Post - BA Customer Service - inadequate information about flight changes
Old Feb 6, 2025 | 2:01 am
  #14  
catandmouse
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15 Years on Site
 
Join Date: May 2006
Location: GVA
Programs: BA Gold, LH FTL, KL/AF Ivory
Posts: 1,940
Not a BA flight, but an Avios redemption booked on AA. Got an email from BA, your flight has been cancelled, go into MMB to confirm the replacement flight. So I go into MMB and find the flight has been replaced by another flight that leaves 3 minutes earlier (I kid you not). I must have spent at least half an hour checking every single detail to make sure I wasn't being had. What a waste of time.
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