When we launched the Bilt Card four years ago, we set out to solve a problem most of us face—how to turn our biggest expense, housing, into meaningful rewards. It was a bold idea, but thanks to you, it’s grown into one of the largest co-brand card programs in the country and has won countless awards, including readers' choice for the Best No Annual Fee card.

Along the way, I’ve heard from so many of you. Whether through emails sent to me directly, posts on Reddit, comments on social media, or conversations with our customer service team, your feedback has shaped what the Bilt Card is today.

As I mentioned in my end-of-year note, we're now laying the foundation for Bilt Card 2.0.

While we work on this next step, I want to share some thoughts on what’s shaping our creative process—and get your input on potential card value propositions. Your feedback will directly shape what comes next. Over the next 48 hours, you will be getting a survey from Bilt around Bilt Card 2.0. If you can find a few minutes, I would really appreciate your feedback!

Here are some of the key things we’ve been focused on as we build the next iteration:

• Earning points on housing, whether you rent OR own. Today, you can earn points on rent payments. With 2.0, we’re working to make it possible to earn points on mortgage payments, too—a big leap forward for homeowners and renters alike.
• Ensuring long-term value for everyone. Waiving the standard 3% card fee on rent payments represents a significant cost to the program—and unique value that we provide to Bilt cardholders. Ensuring this benefit goes to members who genuinely engage with our broader program—rather than those taking advantage of loopholes—will allow us to continue delivering long-term value for our entire cardholder community.
• Bringing even more value to your neighborhood. We’re focused on expanding the ways your card connects you to your local community through exclusive rewards in our Neighborhood Benefits program. We’re working on expanding to new neighborhood spend categories and on more innovative solutions like what you saw with our automatic FSA/HSA savings benefit.
• More options, tailored to you. We’re exploring new card tiers, from a no annual fee option to premium fee-based cards. Whether you’re saving for a down payment, maximizing travel rewards, or looking for other premium benefits and credits, we’re designing options that match your goals. It's clear that our one-size-fits-all approach to the Bilt Card needs to evolve.
• A more seamless card experience. We're working to make it easier to manage your card with improved self-service capabilities, from adding authorized users to setting up auto-pay, all designed to work effortlessly within the Bilt app. Managing your account should be as simple as earning your rewards.

Thanks for being a part of this journey with us. Together, we’re building something special — and I’m excited for what’s to come.

Ankur Jain
Founder & CEO, Bilt Rewards