Originally Posted by
hurnik
Does anyone know if BofA changes the payment amount due if credits are issued after statement closing? I think Chase does and so does Amex (usually, IMO).
I have to utilize Bill Pay to pay them, so of course, it only knows about the statement balance. I know with Chase and Amex, if I leave Auto-Pay on to "statement balance" it'll auto-adjust for any credits received. But Bill Pay is like an electronic check, so it's different.
I don't believe BoA's bill pay workflow adjusts your payment amount due, ever. Once it schedules your payment after it receives its e-bill, it stays the same until it posts. However, I often just go to the scheduled payment and adjust it (you can choose to adjust the configuration or just that payment only); in this case, I changed it to be the correct "payment amount due" since I received $450 worth of credits and $550 renewal fee refund. If you don't do this manually, I'm pretty sure it'll pay the original amount due at the scheduled date.
All other major banks do adjust the scheduled auto-pay (Chase, AMEX, Citi, Capital One), only BoA is stuck in some archaic technical infrastructure that makes its autopay system more obtuse than it needs to be.