Originally Posted by
JSFox
This happened to us. Both of us Plat, both with Global Entry & Pre-check. I was getting pre-check only about 20% of the time. Delta constantly said it was TSA. It took about 18 months to get it fixed - in Delta's system.
Yah, we're GE and I'm getting precheck 50% of the time, but I think it's resolving of late.
daloosh