Thanks Steve. Problem I have is that OTPs working fine till weekend but now big delays - come through on my email after about an hour or more and therefore expired. Direct emails from QR and everyone else come through instantly. Requesting another OTP repeatedly apparently puts me in danger of a 24hr account block. Can't even add SMS notification as need an OTP to do that! Have tried changing pw and from Safari to Chrome but QR only response is to say that OTPs being sent... very frustrating!