FlyerTalk Forums - View Single Post - Consolidated "Lifetime Diamond - Experiences, Questions, Is It Worth It?" thread
Old Feb 3, 2025 | 12:01 pm
  #2402  
corporate-wage-slave
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Originally Posted by CXYYZ
People have mentioned getting their lifetime stats from the chatbot. For the life of me, I can’t get it to give me the same info. Can I ask what prompts people have successfully used?
You need to get to an agent, rather than the robot. So "talk to agent" may well get you to a human. This isn't just for Diamond statistics, broadly chat is very useful so long as there is a human there. The staffed service essentially lines up to USA working hours, so it isn't worth trying in the European morning.
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