Originally Posted by
CXYYZ
People have mentioned getting their lifetime stats from the chatbot. For the life of me, I can’t get it to give me the same info. Can I ask what prompts people have successfully used?

You need to get to an agent, rather than the robot. So "talk to agent" may well get you to a human. This isn't just for Diamond statistics, broadly chat is very useful so long as there is a human there. The staffed service essentially lines up to USA working hours, so it isn't worth trying in the European morning.