I'm on a complex itinerary across multiple *A airlines and the last two legs are SFO-AKL on United this evening (2 Feb) and then AKL-SYD with ANZ on 4 Feb.

Having trouble getting the BP issued for the AKL-SYD flight and the ANZ desk at SFO say that it's because a passport check is needed at AKL. If we'd been flying SFO-AKL-SYD with ANZ they would have been able to issue the BP for the last leg. Apparently the sticking point is that we're coming in on United. We were told that we have to proceed to the departure gate in AKL and the gate agents will issue the BP.


Does this sound about right?