Just had an email reply from my complaint about not being able to access Manage My Booking (for a particular booking).
BA have asked me to email the following:
- Gold card number
- Address on your account, including the postcode
- The last four digits of a saved payment card and expiry date, or the name of a third party nominee on your account, or your Passport number and expiry date.
Does this seem reasonable information to have to email?