Originally Posted by
Ord Liza
SAS website on web-based browser. That's also where I added them directly after purchasing them. Then they disappeared after I took the flights (which I'm guessing is normal? It's tough learning a new airline and new alliance), then I was able to look them up (although they disappear after I exit so it's not that they are "re-loaded", just that they are available to see).
The only one that still shows up for me when I search for it is my KQ flight...
On a different note: Just saw that my customer claim for VN was updated on Jan 28 after sitting there for more than two months. Nothing has changed so far tho & I haven't gotten any sort of new notice or e-mail. It also still says 'in progress'.