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Thread: rejected mileage claim due to "exact name not on manifest"
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Old Jan 31, 2025 | 5:54 am
  #11  
jyuen
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Originally Posted by entflight
I had a similar situation a couple months ago where one of the 3 same-day departures was not credited automatically and had to be done manually afterwards.
ICN-HKG-TPE-HKG (the immediate turnaround in TPE was to try out the new Aria Suite on the way back). And similar to OP, it was the middle sector that was missed. So does CX IT system randomly pick any 2 of the 3 flights to credit automatically?
That I think might be random

Never really asked them the in and outs but was told "fixing it"

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