Originally Posted by
uk20d3
I don't want to extend this thread too far because it got quite techy last night. The reason the IFL told me he had put in a complaint was because they had been supplied with 2 English breakfast, 3 charcuterie plate and 3 omelette and he said that it was obvious on any early morning flight that the big seller was always the English breakfast. He also said they had catered for the return flight but he could not open that trolley and use one of those breakfasts because that would leave someone without a first choice on the return; go figure! I know somebody suggested that was a waste of catering to load 3 English breakfasts but when the crew usually eat the unsold meals then I don't think that point flies. I also agree that your first choice may not be always available because of the way catering is ordered. I can well understand that when there are 6 rows of Club seats occupied that it becomes a bit more of a lottery but with just 3 of us, it was daft. And finally, whatever anyone might think about the right and wrong of this, I do think BA acknowledged that they had cocked up because they had not loaded 3 breakfasts when they had loaded three each of the other choices.
i don't think ba over cater on the basis the crew eat the remainder. if crew are entitled to meals, i believe they have them loaded. they are not merely forced to pick over the remainders of the passenger meals which are not taken.
tbh i have a suspicion that you had some cancellations on your flight within the 24 hours before, or some no shows. having 6 meals for 3 passengers is actually more than i would have expected normally. with three passengers, catering two full english and some of each of the two other options doesn't sound unreasonable to me - but we have a different opinion on that.
as others have noted, the ifl might have decided to ask you first in order to avoid you not having your first choice. however, speaking as a ggl i would not expect them to do that, and wouldn't have felt aggrieved if i didn't get my first choice in that scenario. again, i appreciate your opinion is different to mine here.
opening the return to pinch one from there - assuming the return was also a breakfast service - is understandably not done. after all, you may have another ggl on that return flight who now can't have a full english as their first choice and starts a thread on FT to complain
