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Thread: British Airways Downgrades First Class to Business Class and Fails to Refund
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Old Jan 29, 2025 | 1:58 pm
  #13  
CKBA
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Join Date: Apr 2015
Location: UK
Programs: BA Gold
Posts: 3,244
Similar experience - still awaiting for a result through CEDR for a downgrade at the end of August last year. 'CR' seemed quick to provide the cancellation compensation, but didn't seem to understand the required refund for cabin downgrade. Although CEDR should provide a positive outcome, the CR has been a disaster!
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