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Old Jan 29, 2025 | 12:40 am
  #11  
sungod
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Originally Posted by olouie
Recently took DEL-LHR in CW Suites, but IFE didnt work. FA promised to take my information and confirmed on iPad that issue was written up and said I would get a response in a week. Nothing arrived. So tried to submit a case online, but keep getting errors as I get to last page and hit submit. Any tips to get around this when filing at https://www.britishairways.com/trave...laims/public/?
I had exactly the same error message. Also, booking lookup wasn't working, and postcode lookup was failing, clear signs of an internal problem.

I left things a couple of days and re-entered details early one morning, this succeeded.
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