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Thread: British Airways Downgrades First Class to Business Class and Fails to Refund
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Old Jan 28, 2025 | 5:16 pm
  #5  
daftboy
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Originally Posted by corporate-wage-slave
At the moment the Customer Service facilities of BA have deteriorated very badly due to a botched implementation of Salesforce and the loss of key staff.
Oh dear oh dear, this doesn’t bode well
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