10K promised after calling about a rude FD clerk who didn't know which rooms were connecting and kept sending me up to the wrong ones. With all my luggage. 3 times. Later raised to 12K when I had to contact Xitter support because the former was never awarded.
In the Hilton Molino Stucky thread I describe how I was initially refunded 1night (70K), then after c/o, the whole stay was refunded (280K). On top of the 70. Very impressed.