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Thread: New M&M award booking engine Rollout Q4/2024
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Old Jan 28, 2025 | 8:35 am
  #65  
Van_Looy
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20 Years on Site
 
Join Date: Mar 2005
Programs: LH SEN
Posts: 570
Besides the dismal customer service and awful product, the need to phone for anything and everything is one of the main reasons why I dislike LHG/M&M.

Just give me an IT tool that is able to do everything except for the most complex requests.

Originally Posted by oliver2002
Just call in. Since it doesn't cost extra to book over the phone (looking at AC & UA) I only use the website for straightforward things.
Last edited by Van_Looy; Jan 28, 2025 at 8:43 am
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