FlyerTalk Forums - View Single Post - bizarre post-rental damage charge experience
Old Jan 27, 2025 | 5:18 am
  #4  
Firstboss
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Join Date: Feb 2011
Location: AMS
Programs: Delta Skymiles - Platinum; 0,5MM; Hertz - President's Circle; Expedia - Gold
Posts: 751
Originally Posted by Kacee
Alternatively, if you rented using a card that provides damage protection (e.g., CSP) you could just submit to them.
Exception: if your rental contract had insurance included (with deductible, since you are charged for minor damage), do not submit any claims to credit card: you will lose time, and it will be denied, while you will have agreed that there was a damage on your rental.

If French Hertz does not reverse the transaction, you already have a proof from correspondence with Hertz that there was no damage and shouldn’t be any charges. Submit that pdf with disputing the charge to the credit card
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