FlyerTalk Forums - View Single Post - Is something changing wrt Globalist phone line? (transfer to "luxury" agent/team)
Old Jan 26, 2025 | 9:42 am
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Originally Posted by Trouvaille
Mea culpa for not being clear — there is a generic MHC phone number that connects you to any available MHC…..If you look at the bottom of an email from your MHC, it lists their generic phone number.
Great tips! The numbers are so similar that I thought it is the same number as the Glob line. Updating now. Thanks!

I’m in the same boat that MHC’s response time is not as fast as I would like. What are people’s expectations here? For me, I think within 48 hours like a business communication is reasonable. Not necessary a completion of the asks, but at least an acknowledgment of an email received and working on them.
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