Dealing with a frustrating supervisor, could use some assistance as maybe I'm wrong?
Have a one-way ticket that agent is saying is multi-city: AKL-BNE (layover 10 days)-LAX-connection-EWR-(layover)-DFW.
UA cancelled its BNE-LAX service and is putting me on BNE-SFO-LAX.
I asked if I can go either AKL-MEL-LAX-EWR-DFW or worse comes to worse AKL-BNE-MEL-LAX-EWR-DFW and supervisor said NO. We also don't want SFO-EWR.
Supervisor insists I must go via SFO, and says the policy considers MEL a change of destination because even though the fare priced as a one-way, it's a "multi-city" and this isn't like changing a connection city. Any thoughts? Or maybe I'm wrong (happy to admit this).