FlyerTalk Forums - View Single Post - Is something changing wrt Globalist phone line? (transfer to "luxury" agent/team)
Old Jan 26, 2025 | 7:40 am
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Originally Posted by Trouvaille
My point was MHC seems to handle everything single-handedly — no need for a second team/agent. They even go as far as not requiring extraneous identification processes.
It's been a while so my memory may be faulty, but IIRC my experience with being transferred to the "luxury team" was after initially calling in to MHC (and pressing 0 after my concierge was unavailable)
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