Originally Posted by
pf007
Exactly.
You're a frequent flyer or a premium pax - you know where you're standing, so join the right queue.
You're not a frequent flyer or a premium pax - assuming you don't know where you should stand, then join the long Y queue.
Why make 7 lines when 4 has been working nicely
I don't really understand the change. I don't think there is any need to/can split the F/DM / J/GO lines any further so are they just creating 3 more lines of Y?