FlyerTalk Forums - View Single Post - Incorrect BA WhatsApp message for BAH final payment
Old Jan 25, 2025 | 3:01 am
  #18  
Magic.Island
 
Join Date: Oct 2023
Posts: 41
I had exactly this a few months ago. I called and the (very knowledgeable) agent knew immediately what was happening.

Balance is due at 4 weeks out for short haul and 7 weeks for long haul but the wrinkle in the system happens when there is a short haul connection (say UK to LHR) at the start of the trip. The original booking views the trip as short haul based on the first flight; the reminder ‘system’ sees a long haul flight and thinks 7 weeks.

The agent told me I could ignore the 7 week reminder and pay by the 4 week date and it would be fine, which it was.

Of course, I’m offering no guarantee or warranty if your situation unfolds differently!!
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