Originally Posted by
BJ787
They acknowledge it's a bug but it's one they don't seem to be too bothered about fixing and they're happy to honour the dates on MMB/eTicket, I have this issue every time we book long haul as we always start in MAN.
I've previously had this exchange with them after being reminded for payment at the 7 week mark (April 8th) vs the expected 4 week mark (April 29th)
Originally Posted by
father_ted
I have also received a WhatsApp from BAH recently with a payment demand that was earlier than quoted on the confirmation email (domestic connection first).
Was 50/50 on whether I would pay the balance or simply lose the deposit and cancel, so ignored in the name of science.
Paid the balance at the later date specified on the email confirmation without issue.
That's really interesting, thank you both. So it sounds like it is a known issue but that BA won't cancel your booking if you don't pay up when WhatsApp'd / reminded. Just by way of an example, I have a BAH booking on 4th March 2025 with a connection from EDI-LHR-XXX on that day. My booking email looks like this:
Which is exactly 4 weeks before I depart and as
flarmip says it corresponds exactly with the date to settle on MMB. But I received a WhatsApp that looks like this on 10th January 2025, suggesting the balance was due on the 12th which would be just over 7 weeks in advance:
I am fortunate in that I have never had a problem with just paying the deposit when they ask but I was always aware that it was ahead of when I was told I would have to pay. Really useful for everyone to know that you can potentially ignore those reminders, although I would be lying if I didn't say it creates some anxiety in me!