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Thread: Can I collect my bags in HKG after I have checked them in from SFO to HND (via HKG)?
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Old Jan 24, 2025 | 11:27 pm
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CarefreeBA
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Originally Posted by flubber
Hello CX friends, I’m currently in SFO and I’ve checked in my two bags all the way from SFO to HND (going via HKG). But I forgot that I need to get my bags in HK as my house keys are in the suitcase and there are things I need to remove from the bags to leave in HK (I live in Hong Kong).

Is it possible to get my luggage when I land in HK? I’ve asked the CX lounge staff in SFO to help, and they made a few calls, and said that it’s ok - I just have to collect my bags in HK. But of course my luggage tags still say HND as the final destination.

Does anyone have any experience with this?
Yes it should be fine to retrieve. Worse comes to worse, speak to the desk by belt 12 and they'll get your bag offloaded quickly. I'll send you some more information on private message.
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