Originally Posted by
daniellam
What does the Machine Readable Zone (MRZ) at the bottom of the picture page of the passport show (this is what the agents scan when they check you in)?
Note that the "<<" is what distinguishes your surname from your other names, prefixes, suffixes etc.
#1 DOE<<JOHN
#2 DOE<<JOHN<III
#3 DOE<III<<JOHN
If #1 or #2, ticket should have at minimum DOE/JOHN
If #3, ticket should have at minimum DOE III/JOHN OR DOE/JOHN III
Well, it's #3. So he is screwed? CX is now saying we have to cancel and rebook but they can't guarantee the seats will be there. One agent basically said to try our luck at the check in counter.