Originally Posted by
PDXPremier
Great advice...and I just sent the email--still kinda wondering how this happened since there was only one FA handing out and charging the food and I got double-charged for two totally separate orders (different reservations).
Let me tell you a story about AS IT….
Originally Posted by
PDXPremier
Update: Just heard back from the refunds department (quick response!) and they said that do not have access to inflight purchases. They said to contact their "Credit Card Inquiries" office in order to resolve this. If anyone else needs the email for that office it is
[email protected]. I'll drop an email to that department and if that doesn't work just go back to the charge back option.
At least if you have to go the chargeback route, you have already completed the mandatory “try to work it out with the merchant” step.