FlyerTalk Forums - View Single Post - [NEWBIE LOUNGE] Ask Your Lufthansa Group Questions Here [2016-25]
Old Jan 24, 2025 | 10:11 am
  #6211  
westi2002
10 Countries Visited
All eyes on you!
5 Years on Site
 
Join Date: Mar 2018
Programs: FB Plat, *A Gold
Posts: 632
Originally Posted by oliver2002
If its just boots, you can check it as regular baggage, no need to go the sports route, that is for skis/board etc. The sports equipment doesn't fit in the regular hold so the space is limited. An extract of the rules (for LH):




Code:
GGAIRLHBAGGAGE EN 12JUN23 1213Z
*** REGULATIONS FOR S P O R T S EQUIPMENT BOOKED AS SPEQ OR BULK *L*

SPORTS EQUIPMENT MAY BE ACCEPTED FREE OF CHARGE, IF THE FREE BAGGAGE
ALLOWANCE IS NOT EXCEEDED (= NUMBER OF PIECES AND/OR WEIGHT).
IF THE FREE BAGGAGE ALLOWANCE IS EXCEEDED, EXCESS HAS TO BE PAID.
FOR DETAILS PLEASE REFER TO GGAIRLHPT7INFO

RESERVATION AND ACCEPTANCE
---------------------------------------------------------------------------
* ALL SPORTS EQUIPMENT HAS TO BE BOOKED AND CONFIRMED IN THE PNR.
* THE MAXIMUM HANDLING WEIGHT OF 32 KG PER PIECE APPLIES.
* MAKE SURE TO USE THE ITEM NAMES WHICH ARE LISTED IN THE FIRST COLUMN IN
THE SSR FREE TEXT, FOR EXAMPLE TANDEM, LONG BOARD OR WINTER.
* INCLUDE ITEM NAME, ADD WEIGHT, 1PC AND SIZE .
* THE CODES IN THE LINE UNDER THE NAMES ARE THE INTERNAL COUNTER CODES.
---------------------------------------------------------------------------
EXAMPLE:
SHORT BOARD SPEQ SR SPEQ LH-SHORT BOARD TTL23KG1PC DIM000X00X00CM
SHRB BOARDS UP TO 2M AND 32KG
---------------------------------------------------------------------------
DEFINITIONS AND SSR ENTRIES CAN BE FOUND ON THE FOLLOWING PAGES:

ITEM TYPE SSR FORMAT/EXAMPLE AND DEFINITION
---------------------------------------------------------------------------
BIKE BIKE SR BIKE LH-TTL23KG1PC
BIKE 1 REGULAR BIKE (NO MOTOR, NO E-BIKE)
OR 1 SPECIAL CHILDRENS TROLLEY TO USE WITH BIKE
OR 1 MONOCYCLE
---------------------------------------------------------------------------
---------------------------------------------------------------------------
GOLF EQPT SPEQ SR SPEQ LH-GOLF TTL23KG1PC DIM000X00X00CM
GOLF GOLF BALLS, TEES, 1 PAIR OF SHOES
---------------------------------------------------------------------------
HOCKEY SPEQ SR SPEQ LH-HOCKEY TTL23KG1PC DIM000X00X00CM
HOCK 1 HOCKEY BAG, HOCKEY STICKS, 1 PAIR OF ICE SKATES,
1 SET OF BODY PROTECTION (KNEE, ARMS, ETC.) 1 HELMET
---------------------------------------------------------------------------
SCUBA SPEQ SR SPEQ LH-SCUBA TTL23KG1PC DIM000X00X00CM
SCUB 1 DIVING MASK, SNORKEL, FINS, WET SUIT, BCD-JACKET,
REGULATOR, 1 EMPTY TANK BOTTLE, 1 LAMP (SWITCHED OFF,
ENERGY SOURCE REMOVED, BATTERY PROTECTED AGAINST
SHORT CIRCUITS)
---------------------------------------------------------------------------

---------------------------------------------------------------------------
WINTER EQPT SPEQ SR SPEQ LH-WINTER TTL23KG1PC DIM000X00X00CM
WINT 1 PAIR OF SKI, 1 PAIR OF POLES, 1 HELMET
1 PAIR OF BOOTS (IN OWN SEPARATE BAG)
---------------------------------------------------------------------------
I wrote them that it's only boots, but still no space in hold anymore.
This morning I did checkin. Suddenly they found space for 1 additional suitcase (*A gold allowance which was not visible on booking confirmation) and I could BUY an additional bag.

So I wrote again to CS, but still NO:

I hope this message finds you well. I am writing to sincerely apologize for the frustrating situation you encountered registering your ski equipment for your flight with us.
We understand how crucial it is for our passengers to have their ski gear with them, especially when traveling to enjoy winter sports.

Unfortunately, despite our best efforts, we were unable to confirm the accommodation of additional ski luggage due to a fixed allocation set to protect supplementary services such as extra baggage.

If space becomes available, we will endeavor to accommodate your sports equipment on an ad hoc basis.
However, at this moment, we are unable to provide a confirmation.


Bla bla bla, it's just about pumping the revenue instead of delivering promises.
westi2002 is offline