Originally Posted by
trace000
I have been going page by page trying to understand how ETC and FFC work exactly. I am still a bit confused about extensions on ETC. ....
Understandable as it has been a changing landscape especially for "extending" FFCs.
Originally Posted by
trace000
. I think I have ETC credit that is expiring on 2/3/25. I am trying to extend the expiration date. From what I understand I need to book a non refundable economy ticket that is greater than the value of the ticket, then cancel it after >24 hours. Then it will be converted to a FFC. ...
Correct . But to be clear you are not extending the ETC but rather converting to FFC which will have a new, future expiration. While FFCs and ETCs are credits they have different characteristics. One of the most notable difference is ETCs can be used by any traveler but FFCs can only be used by the named traveler.
Originally Posted by
trace000
1. In the screenshot below is my credit, is that an ETC credit? ...
Yes (how did you happen to get this?)
Originally Posted by
trace000
2. If I book a non refundable ticket how would I go about canceling it if it's non refundable? Is it done online or phone call? ...
You can cancel online or using the app or by phone. As it is non refundable, 24 hours after booking, so when you cancel you do not get a refund but rather a credit, a FFC, with an expiration 1 year out from the purchase date
Originally Posted by
trace000
3. Will the difference between the ETC credit and the amount booked be refunded? Or will it be added to the FFC?
No, it will also be non-refunded and will be a part of the FFC value.